WPC Decking FAQ ◢

Q.
Do you charge for the samples?

A.
We offer free samples, with customers responsible for covering the freight charges.
Q.
What's the MOQ?

A.
30㎡.
Q.
What is your delivery time?

A.
It will be different according to the quantity. Generally it is about 25-30 days for one 20ft container.
Q.
Which payment term will you accept?

A.
Payment term is T/T, Alibaba payment and so on.
Q.
Is it easy to install WPC product?

A.
It is very easy and convenient to install due to it is the profile with standard size, it only need some cropping and necessary appendix to finish the installation, need no further processing.
Q.
How long is the service lifetime of WPC products?

A.
It is about 25-30years under ideal situations.
Q.
Where will use WPC products?

A.
WPC products are widely used currently.

For outdoor, it was mainly used at gardens landscape, the beach road, villa yard, etc;

For indoor, it was mainly used for kitchen, balcony, TV setting wall, etc.

Acoustic Panel FAQ ◢

Q.
What are your acoustic panels primarily used for?

A.
Our acoustic panels are suitable for offices, conference rooms, concert halls, recording studios, home theaters, and any other place requiring acoustic optimization. They effectively reduce noise and enhance sound quality.
Q.
What are the main features of your acoustic panels?

A.
Our acoustic panels feature high-efficiency sound absorption, eco-friendly materials, various colors and styles, and easy installation and maintenance.
Q.
What materials are your acoustic panels made from?

A.
Our acoustic panels are made from eco-friendly materials such as polyester fiber and wood, ensuring product safety and environmental friendliness.
Q.
What quality certifications do your acoustic panels have?

A.
Our acoustic panels have passed several international quality certifications, such as CE, ensuring product quality and safety.
Q.
Is it easy to install WPC product?

A.
It is very easy and convenient to install due to it is the profile with standard size, it only need some cropping and necessary appendix to finish the installation, need no further processing.
Q.
Do you offer customization services for acoustic panels?

A.
Yes, we offer customization services for acoustic panels, including size, color, and design adjustments to meet specific needs.
Q.
Do your acoustic panels come with a warranty?

A.
Yes, our acoustic panels come with a warranty. Please contact our after-sales service team for specific warranty terms.
Q.
What is your typical delivery time?

A.
We usually ship within 7-15 working days after receiving the order. The specific delivery time depends on the order quantity and product type.
Q.
What payment methods do you accept?

A.
We accept various payment methods, including T/T (bank transfer), L/C (letter of credit), and more.

Plastic Pedestal FAQ ◢

Q.
What are your plastic pedestals primarily used for?

A.
Our plastic pedestals are widely used for outdoor decking, rooftop terraces, gardens, balconies, and other areas requiring stable height adjustment.
Q.
What are the main features of your plastic pedestals?

A.
Our plastic pedestals are characterized by high strength, corrosion resistance, waterproofing, UV resistance, and durability in various harsh environments. They also feature adjustable height and are easy to install and maintain.
Q.
What is the fire rating of your plastic pedestals?

A.
Our plastic pedestals have a fire rating of E, meeting relevant safety standards.
Q.
Can the height of the pedestals be adjusted?

A.
Yes, the height of our plastic pedestals can be adjusted to meet different construction needs.
Q.
What materials are your plastic pedestals made from?

A.
Our plastic pedestals are made from pp materials, ensuring excellent durability and environmental adaptability.
Q.
What quality certifications do your plastic pedestals have?

A.
Our plastic pedestals have passed several international quality certifications, such as CE, ensuring product quality and safety.
Q.
Do you offer customization services for plastic pedestals?

A.
Yes, we offer customization services for plastic pedestals, including size, color, and design adjustments to meet specific needs.
Q.
Do your plastic pedestals come with a warranty?

A.
Yes, our plastic pedestals come with a warranty. Please contact our after-sales service team for specific warranty terms.
Q.
What is your typical delivery time?

A.
Our factory maintains some inventory, so if the quantity required is not large, we can ship within one day after receiving payment. For larger quantities, we usually ship within 7-15 working days after receiving payment. The specific delivery time depends on the order quantity and product type.
Q.
What payment methods do you accept?

A.
We accept various payment methods, including T/T (bank transfer), L/C (letter of credit), and more.